Individual Services

Level 1 – Security Monitoring

Our Level 1 Security Monitoring service provides continuous surveillance of your digital environment using a follow-the-sun model, ensuring 24/7 monitoring across time zones. Level 1 SOC (Security Operations Center) Analysts utilize industry-standard SIEM (Security Information and Event Management) tools and best practices like MITRE ATT&CK frameworks to detect suspicious activities and anomalies in real time. They conduct initial threat identification, triaging, and escalation according to predefined runbooks and incident response protocols. By quickly analyzing alerts and identifying potential Indicators of Compromise (IoCs), our Level 1 Analysts minimize dwell time and reduce the window of opportunity for cyber adversaries, ensuring a robust front line of defense.

Level 2 – Advanced Qualification

Level 2 SOC Analysts provide advanced threat analysis and tailored response strategies, aligning with best practices like the NIST Incident Response Framework. They perform deep-dive analysis using techniques such as behavioral analytics, anomaly detection, and threat correlation to understand the scope and impact of security incidents. Available 24/7, these analysts are skilled in complex containment strategies, including quarantine measures, network segmentation, and tailored response actions. They also ensure quality control for escalated incidents, performing validation and enrichment before further escalation to Level 3. By leveraging advanced tools like EDR (Endpoint Detection and Response) and advanced threat intelligence platforms, Level 2 Analysts ensure precise and effective responses to emerging threats.

Level 3 – Incident Handling

Our Level 3 Threat Hunting and Incident Handling services provide a comprehensive and cost-effective solution, offering 24/7 access to top-tier technical expertise to protect your organization’s digital assets. Utilizing industry frameworks like SANS Incident Handling, Level 3 Analysts engage in proactive threat hunting to identify and neutralize advanced persistent threats (APTs) before they manifest into full-blown incidents. Services include comprehensive analysis of advanced threats, containment and eradication through methods like host-based and network-based isolation, recovery and restoration of systems following NIST’s Cybersecurity Framework, and detailed post-incident reporting with root cause analysis (RCA). Available as fully/partially dedicated resources or as a retainer service, this level ensures your organization is prepared to manage complex cybersecurity challenges with agility.

Detection Engineering

SecureOps’ Detection Engineering services focus on creating and maintaining an adaptive threat detection system. Our team of experts continuously updates detection rules and logic based on the latest threat intelligence feeds and TTPs (Tactics, Techniques, and Procedures) from sources such as the MITRE ATT&CK framework. Using advanced SIEM tuning and data enrichment, we ensure that alerts are accurate and actionable, reducing false positives and increasing detection precision. Our approach aligns with industry best practices like continuous integration of detection and response (CI/CD for detection rules), ensuring that clients are well-equipped to detect and mitigate new, sophisticated threats as they emerge. This proactive model guarantees that your security posture evolves with the threat landscape.

Threat Intelligence

Our Threat Intelligence services deliver actionable intelligence to identify and rapidly deploy Indicators of Compromise (IoCs) and blocking rules. Using feeds from open-source intelligence (OSINT), commercial, and proprietary sources, we ensure that your security systems are primed for emerging threats. This proactive approach aligns with the Cyber Threat Intelligence (CTI) lifecycle, focusing on collection, analysis, and dissemination of intelligence tailored to your organization’s unique threat landscape. Additionally, SecureOps provides specialized intelligence services, including Brand and Logo protection and Dark Web monitoring. These capabilities are designed to track industry-specific campaigns and targeted threats, delivering insights that help mitigate risks before they materialize into incidents.

Threat Hunting

SecureOps takes a proactive approach to threat hunting, going beyond traditional SOC monitoring. Our expert-driven, custom-designed threat hunting campaigns focus on identifying hidden, stealthy threats that evade automated detection systems. This service follows best practices such as hypothesis-driven hunting and leverages threat intelligence frameworks like MITRE ATT&CK to identify sophisticated attack patterns. Our Threat Hunting activities are a vital complement to other SOC functions like Quality Assurance, Detection Coverage, and Purple Teaming exercises, ensuring a well-rounded security posture. By conducting in-depth threat sweeps, we help organizations detect advanced persistent threats (APTs) and improve their overall detection maturity, making their environments more resilient against future threats.